Sofia Irina offers a complimentary 10% discount for all first time customers that sign up to our mailing list. You will be sent a unique coupon code to your registered email shortly after signing up. You must create an account and be logged in for the code to work. This gift voucher code should be redeemed at the checkout and will apply to all full price items on your first order. If you are experiencing any problems, please get in touch with our customer care team via firstname.lastname@example.org within business hours, Monday to Friday 9am - 5.30pm.
We accept Paypal and all credit cards and for Australian customers, we offer Afterpay.
The currencies displayed on our website are Australian Dollar and you will be charged in the Australian Dollar.
Afterpay is a payment option which allows you to receive your order straight away, and then pay for it in 4 equal fortnightly instalments, all interest free. All standard Delivery and Returns policies apply to Afterpay orders. For further information and full terms and conditions, please visit the Afterpay website here.
It depends on the creator and the product. All options are outlined on the product page, so look out for customization options there.
Please contact our Customer Care team at email@example.com if you have and queries regarding delivery times.
You will be sent a tracking number with your shipping confirmation email to keep a close eye on your order.
Please review our Returns Page for further information on our returns policy, and instructions on how to return.
All costs associated with returning items to Sofia Irina are at the responsibility of the customer.
You may return sale items for exchange or a credit note to spend on the Sofia Irina E-boutique.
Whilst we endeavour to ensure this never happens, if you have received an item from this website with a defect then please contact us at firstname.lastname@example.org and we will organise a replacement for you as soon as possible.